Helping customers with any billing problems on their phone and internet services




НазваHelping customers with any billing problems on their phone and internet services
Дата канвертавання26.01.2013
Памер6 Kb.
ТыпДокументы




















Salvador Ponce

520-281-0713


2231 N. Calle Santa Ana

legerlalize@live.com







Education

May 2010 | Nogales High School

  • Graduation

Experience

November 2010 – April 2012 | Customer Service Representative

Sykes Enterprises

  • Helping customers with any billing problems on their phone and internet services.

  • Helping customers get in touch with Patient Assistance Programs (PAPs) to help with medication costs.

  • Answering general inquiries about different services.

  • Handling customer complaints.

  • Sales-Offering customers landline, internet, television, and mobile phone services.



Skills

Fluent in English and Spanish

Proficient in French

Good listening skills

Knows how to deal with customer complaints, help customer solve problems, and answer any questions

Willing to learn

Computer-literate







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